INKtropolis.com has an
extremely simple and easy ordering process! First, locate the product
you are interested in purchasing. On the order page showing your
requested item, fill in the appropriate information, including quantity,
size, colors and the wording you’d like printed on your item. Font size
and layout may be adjusted for best placement by us. If you have unique
specifications, please utilize the "Special Instructions" box at the
bottom of the order form.
Once you have ordered all the
items you need, you will be taken through a 3-step checkout process.
This process will ask you for your billing and shipping information,
email address, as well as ask you to enter any promotion code you may
have. When finished, you will review the items you are purchasing and
click ‘submit’ to complete the order. Finally, you will receive a
confirmation message including your order number. Your order will begin
being processed and a confirmation email will be sent to your supplied
Orders generally take 7-10
business days from date you place your order, to in your hands delivery.
If you need it sooner, please choose an expedited shipping option. If
unsure your item will arrive before your event, send us a message, and
we will be glad to help you out!
While we do not have a list of
font options simply because we literally have over 1000's of fonts to
choose from, you may request a specific font in the special instructions
box during the ordering process and we will see if we can accommodate
If your order is not customized/personalized you may return it. Send us a message to start the return process. If your order is customized/personalized, it cannot be returned unless there is an error on our part or arrives damaged in which we will issue a replacement.
If your item is damaged during the shipping process, please do not discard anything. Take a picture of the damage then please contact us as soon as possible, but it must be within 5 business days so that we may begin working on the replacement for you.